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Terms of Service

Welcome to Nova Ryze. These Terms of Service (“Terms”) govern your use of the Nova Ryze website, communications, and related online services.

By accessing our website, submitting a form, requesting information, communicating with us, or using our online services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or online services.

1. About Nova Ryze

Nova Ryze provides automotive customization and related services. Information presented on our website is provided for general informational purposes and may be changed or updated at any time.

Specific services, pricing, deposits, warranties, scheduling requirements, and other service terms may be governed by additional agreements provided to customers before or during the purchase process.

2. Website Use

You agree to use our website only for lawful purposes.

You may not:

  • Attempt to gain unauthorized access to our website or systems;
  • Interfere with the operation or security of our website;
  • Submit false, fraudulent, or misleading information;
  • Use automated systems to improperly access, scrape, or disrupt our website;
  • Use our website in a manner that violates applicable laws or regulations.

We reserve the right to restrict access to our website or services when reasonably necessary to protect Nova Ryze, our customers, or our systems.

3. Service Information and Pricing

We make reasonable efforts to provide accurate descriptions of our services, pricing, availability, and other information.

However, website information does not necessarily constitute a binding quote or agreement.

Prices may vary depending on factors such as vehicle type, vehicle configuration, selected package, materials, customization options, labor requirements, and additional services requested.

Final pricing and service terms may be confirmed separately before services are performed.

4. Quotes and Estimates

Quotes or estimates provided through our website, telephone, text message, email, chat, advertisements, or other communications may be preliminary unless expressly identified as a final written quote.

A vehicle inspection, consultation, or additional information may be required before final pricing can be determined.

5. Appointments and Services

Submitting an appointment request through our website does not necessarily guarantee an appointment.

Appointments may require confirmation by Nova Ryze.

Certain services may also require a deposit before an appointment or service date is secured.

Additional appointment, cancellation, rescheduling, deposit, installation, warranty, or service policies may be communicated separately and incorporated into the applicable customer agreement.

6. SMS/Text Messaging Terms

By providing your mobile phone number and affirmatively opting in to receive text messages from Nova Ryze, you agree to receive SMS and/or MMS communications from us at the number provided.

Depending on the consent you provide, messages may include:

  • Responses to inquiries;
  • Quote and service information;
  • Appointment confirmations;
  • Appointment reminders;
  • Scheduling communications;
  • Customer service messages;
  • Service updates;
  • Follow-up communications; and
  • Marketing or promotional messages when you have consented to receive them.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing text messages is not a condition of purchasing any goods or services from Nova Ryze.

Opting Out

You may opt out of receiving text messages at any time by replying:

STOP

After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed.

You may reply:

HELP

for assistance.

You may also contact Nova Ryze directly using the contact information provided at the bottom of these Terms.

7. SMS Consent and Mobile Information

Your consent to receive SMS communications applies only to the purposes for which you provided consent.

Mobile information, including phone numbers and SMS opt-in/consent information, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that assist us with communications, customer relationship management, scheduling, hosting, and related business operations. Information may be provided to these service providers only as reasonably necessary for them to perform services on our behalf.

Please review our Privacy Policy for additional information regarding how we collect, use, and protect personal information.

8. Email Communications

If you provide your email address, we may use it to respond to inquiries, provide requested information, communicate about appointments or services, and send other communications permitted by applicable law.

Where applicable, marketing emails will provide a method for unsubscribing from future marketing communications.

9. Intellectual Property

Unless otherwise stated, the content appearing on the Nova Ryze website—including branding, logos, graphics, photographs, videos, text, designs, layouts, and other original materials—is owned by or licensed to Nova Ryze and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, republish, or commercially exploit our protected content without authorization.

10. Third-Party Services

Our website may use or link to third-party services, including payment processors, scheduling platforms, communications providers, analytics services, social media platforms, and other technology providers.

Nova Ryze is not responsible for the availability, content, security, or independent practices of third-party websites or services.

Your use of third-party services may also be governed by their respective terms and privacy policies.

11. Website Availability

We strive to keep our website and online services available and functioning properly, but we do not guarantee uninterrupted or error-free access.

Website functionality may occasionally be interrupted due to maintenance, updates, technical issues, third-party services, security measures, or circumstances outside our control.

12. Disclaimer

To the extent permitted by applicable law, our website and online services are provided on an “as is” and “as available” basis.

We do not warrant that all website content will always be complete, current, error-free, or suitable for every purpose.

Nothing on our website should be interpreted as modifying an express written warranty or customer agreement separately provided by Nova Ryze.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Nova Ryze will not be liable for indirect, incidental, special, consequential, or punitive damages resulting solely from your use of, or inability to use, our website or online services.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

14. Privacy

Your use of our website and submission of personal information are also subject to our Privacy Policy.

The Privacy Policy explains how Nova Ryze collects, uses, shares, and protects personal information, including information associated with SMS communications.

15. Changes to These Terms

We may modify these Terms periodically to reflect changes to our services, business practices, technologies, or legal requirements.

When these Terms are updated, we may revise the “Last Updated” date shown at the top of this page.

Your continued use of our website following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

16. Governing Law

These Terms are governed by the laws applicable to Nova Ryze’s business operations, without regard to conflict-of-law principles, except where otherwise required by applicable law.

17. Contact Us

If you have questions about these Terms, our services, or our SMS messaging program, please contact:

Nova Ryze LLC
Website: NovaRyze.com
Email: General@novaryze.com
Phone: 469-510-0068