Privacy Policy

Last Updated: August 27, 2026

Nova Ryze LLC (“Nova Ryze,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, communicate with us, request information, schedule services, or otherwise interact with Nova Ryze.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Telephone number
  • Vehicle year, make, and model
  • Service interests and preferences
  • Appointment or consultation information
  • Messages and communications you send to us
  • Information submitted through website forms or our website chat feature
  • Other information you voluntarily provide

We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, pages visited, referring URLs, and website usage information through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

We may use information we collect to:

  • Respond to inquiries and quote requests
  • Provide information about our services
  • Schedule and manage consultations, appointments, and services
  • Communicate regarding existing or requested services
  • Provide customer support
  • Send appointment confirmations and reminders
  • Follow up regarding inquiries
  • Send promotional or marketing communications when you have provided the appropriate consent
  • Improve our website, services, advertising, and customer experience
  • Maintain business and customer records
  • Detect fraud, abuse, or security issues
  • Comply with applicable legal and regulatory requirements

3. SMS/Text Message Communications

When you provide your mobile telephone number and affirmatively consent to receive text messages from Nova Ryze, we may send you SMS or MMS messages related to your inquiry, appointments, services, customer support, and, where separately authorized, promotional or marketing communications.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. You may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchase.

We only send marketing text messages when the appropriate consent has been provided.

4. Mobile Information and SMS Consent

We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Information may be shared with service providers that help us deliver communications and operate our business, but only as necessary to provide those services on our behalf.

SMS opt-in data and consent will not be shared with third parties for marketing purposes.

5. How We Share Information

We may disclose personal information to service providers that perform services on our behalf, including providers that assist with:

  • Website hosting
  • Customer relationship management
  • Appointment scheduling
  • Payment processing
  • Email and SMS communications
  • Website analytics
  • Advertising and marketing technology
  • Customer support
  • Business operations

These providers may access information only as reasonably necessary to perform services for us and subject to applicable contractual or legal obligations.

We may also disclose information when required by law, legal process, government request, or when reasonably necessary to protect our rights, customers, business, or the safety of others.

We do not sell personal information for monetary consideration.

6. Cookies and Analytics

Our website may use cookies and similar technologies to operate the website, understand how visitors interact with it, remember preferences, measure website performance, and support advertising and analytics.

Third-party services we use may also place or access cookies according to their respective privacy practices.

You can control certain cookies through your browser settings.

7. Advertising

We may use advertising and analytics services to understand website activity and measure the effectiveness of our advertising campaigns.

Information collected through these technologies may include device identifiers, browser information, pages viewed, interactions with our website, and information about how you reached our website.

Where required by applicable law, we will obtain appropriate consent before using certain advertising or tracking technologies.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

9. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, enforce agreements, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.

10. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information under applicable privacy laws.

You may also contact us to request access to, correction of, or deletion of certain personal information, subject to applicable legal exceptions.

You may unsubscribe from marketing emails using the unsubscribe link contained in those communications and opt out of text messages by replying STOP.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Nova Ryze is not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you use.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or legal requirements.

When changes are made, we may update the “Last Updated” date at the top of this page.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Nova Ryze LLC
Website: NovaRyze.com
Email: General@novaryze.com
Phone: 469-510-0668

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